Frequently Asked questions

• what is bouldering?

​Bouldering is a discipline within rock climbing that is performed without the use of ropes or harnesses.
(Please ask the front desk staff for a quick orientation if it will be your first time.)

• what is MY APPROACH ACCOUNT?

​Your approach account is where you'll be about to manage online bookings for classes and your membership. If you're currently a member, you'll simply CREATE AN ACCOUNT with your email address that you used to join and then will be able to access your information.

• can anyone boulder?

Yes. Anyone can climb with a positive attitude and a willingness to learn.

• Do I have to sign a waiver If i'm not climbing?

Yes. Even if you aren't climbing, you will be required to sign a waiver to enter our facility. Minors must have this document completed by their parent or legal guardian. If you have any questions regarding this waiver please feel free to contact us.
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• WHAT DO I NEED TO WEAR?

ANY PARTICIPANT SHOULD WEAR COMFORTABLE "ACTIVE" CLOTHING ALLOWING FOR FULL RANGE OF MOVEMENT.

• do i need to bring my own equipment?

no. Bouldering only requires Climbing shoes and chalk. BOth can either be rented or puRchased in our retail outlet.

Read: Choosing the Right Climbing Shoes: A Guide for Indoor Climbers​

• can kids boulder?

Absolutely! Kids are naturals and love to climb on anything at their own limit. We suggest that kids be 13 and older to climb alone and kids 5 and up to be accompanied by an adult. Check Out Our Youth Programs

Read: The Best Climbing Games to Try at the Gym

• can we have a birthday party at flowstone?

Yes. Please call in advance to schedule and request the going rates based on group size and needed AMENITIES.
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• Does my membership come with a guest pass?​

​Yes. Most active memberships include guest pass benefits. Each member receives:​
- One monthly guest pass (usable once per calendar month) for a guest who has visited Flowstone before
- A daily first-time visitor guest pass for guests who have never been to Flowstone

Guests may only use a guest pass once every 30 days, regardless of which member brings them. Guest passes do not roll over if unused. Please note: Guest pass benefits do not apply to 1-month prepaid memberships unless stated otherwise.