MEMBERSHIP FREEZES

Need to pause your membership?
Submit a freeze request below

Freeze requests must be submitted within the required notice period:

Monthly memberships: at least 15 calendar days before your next billing date
Weekly memberships: at least 24 hours before the Friday billing date

Requests submitted after these deadlines will take effect for the following billing cycle.

Membership cancellations must be submitted through the Member Portal.
This form is for freeze requests only.

Freeze requests are typically processed within 2-3 business days. Check your Member Portal for updates.

FREEZE REQUEST form

* Indicates required field

Name *

First

Last

Phone Number *

Email *

Confirm Email *

REQUEST START DATE FOR FREEZE
iN ORDER FOR US TO PROCESS YOUR FREEZE REQUEST FOR THE UPCOMING MONTH, THIS FORM MUST BE SUBMITTED:
15 CALENDAR DAYS PRIOR TO THE NEXT BILLING CYCLE.

Required *

sELECT DURATION OF FREEZE

REQUIRED *

REASON FOR FREEZING

Comment *

REQUIRED *

Upload File *

Max file size: 20MB

Comment *

Submit

Submitting this request does not automatically freeze your membership. Requests take effect once reviewed and applied by Flowstone staff.

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