PLEASE REVIEW THESE TERMS AND CONDITIONS BEFORE ENROLLING.
Submission of the membership transaction authorizes Flowstone Climbing to charge the provided card or ACH account for membership dues as indicated in the membership title/description.
Please be aware of the following:
Signup Fee
A non-refundable signup fee is charged for new members.
Monthly Auto Renew Membership
Billing occurs monthly from the date of initial purchase until canceled. fOR EXAMPLE, Accounts activated on the 5th of the month will renew on the 5th of each month. Cancel anytime with at least 15 calendar days advance notice before the billing date after the first billing cycle.
Weekly Auto Renew Membership
Billing occurs weekly on Fridays until canceled. The first week's charge is pro-rated to align with the weekly billing schedule. Cancel anytime after the first 4 billing cycles.
Membership Holds
Auto-renew memberships can be placed on hold. Hold credits will be applied to the next billing cycle.
Request a membership hold by submitting our online request form. Hold Fees:
Prepaid Membership
Prepaid memberships will be given a start and end date at the time of activation. Duration is indicated in the title of the membership product. These memberships do not renew automatically without the consent of the member. Only annual prepaid membership can be placed on hold; fees apply.
Punch Pass
Punch Passes have no expiration. It cannot be transferred or shared with others unless specified through promotions. Sales are final; no refunds for non-use.
Family Membership & Family Add-On
Flowstone Climbing offers discounts for romantic partners, spouses, and/or immediate family members living in the same household. Add-ons must be attached to a household member with an active, full-price, auto-renew membership ($85/mo). If the primary member cancels or places their membership on hold, the add-on membership rate will increase to the full monthly auto renew rate ($85/mo) unless or until the primary member reactivates their membership.
Payment Options
Flowstone Climbing accepts payment via credit card or ACH (Automated Clearing House) transfer. By providing your ACH account information, you authorize Flowstone Climbing to debit your bank account for membership dues as outlined in your membership agreement. All payment details must be updated to avoid interruptions in membership.
- "Auto-renew" memberships will charge the provided credit card or ACH account on a monthly or weekly basis until the membership is canceled in writing via our online update request form.
- "Prepaid" memberships will not renew without your authorization.
Please be aware of the following:
- Monthly auto-renew membership billing occurs monthly on the date of initial purchase.
- Weekly auto-renew membership billing occurs weekly on Fridays.
- All membership billing will continue to be charged until cancellation, regardless of attendance or usage.
- Monthly membership billing and status changes must be submitted via our online membership update form with at least 15 calendar days advance notice before the billing date. Verbal and other forms of request will not be accepted.
- Weekly membership billing and status changes must be submitted via our online membership update form with at least 24 hours notice after the first 4 billing cycles. Verbal and other forms of request will not be accepted.
- Membership is exclusive to the account holder and cannot be transferred or shared.
- Rates, benefits, terms, and conditions are subject to change with 30 days prior written notice.
- Flowstone Climbing does not issue refunds for non-use of membership or failure to cancel with sufficient notice.
- Members agree to adhere to all posted gym rules, warnings, and follow instructions from Flowstone Climbing staff.
Signup Fee
A non-refundable signup fee is charged for new members.
- Primary Cardholder: $65
- Discounted Membership: $30
- Youth Membership: $30
Monthly Auto Renew Membership
Billing occurs monthly from the date of initial purchase until canceled. fOR EXAMPLE, Accounts activated on the 5th of the month will renew on the 5th of each month. Cancel anytime with at least 15 calendar days advance notice before the billing date after the first billing cycle.
Weekly Auto Renew Membership
Billing occurs weekly on Fridays until canceled. The first week's charge is pro-rated to align with the weekly billing schedule. Cancel anytime after the first 4 billing cycles.
Membership Holds
Auto-renew memberships can be placed on hold. Hold credits will be applied to the next billing cycle.
Request a membership hold by submitting our online request form. Hold Fees:
- Monthly Auto Renew requires at least 15 calendar days advance notice before the billing date - $10/mo
- Weekly Auto Renew requires at least 24 hours notice - $2.50/week
Prepaid Membership
Prepaid memberships will be given a start and end date at the time of activation. Duration is indicated in the title of the membership product. These memberships do not renew automatically without the consent of the member. Only annual prepaid membership can be placed on hold; fees apply.
Punch Pass
Punch Passes have no expiration. It cannot be transferred or shared with others unless specified through promotions. Sales are final; no refunds for non-use.
Family Membership & Family Add-On
Flowstone Climbing offers discounts for romantic partners, spouses, and/or immediate family members living in the same household. Add-ons must be attached to a household member with an active, full-price, auto-renew membership ($85/mo). If the primary member cancels or places their membership on hold, the add-on membership rate will increase to the full monthly auto renew rate ($85/mo) unless or until the primary member reactivates their membership.
Payment Options
Flowstone Climbing accepts payment via credit card or ACH (Automated Clearing House) transfer. By providing your ACH account information, you authorize Flowstone Climbing to debit your bank account for membership dues as outlined in your membership agreement. All payment details must be updated to avoid interruptions in membership.